The background check requires a $24.99 processing fee paid directly to our vendor. A hallmark of Liveops is the idea that learning and improving are never done. Returns the exact phrase match within quotes. Freedom. The agent community sits at the core, and we dont take this lightly. If not, reach through the comment section. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Liveops is a legitimate company. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. @Liveops. I use the money to take my grandchildren shopping or on day trips. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Sign an Independent Contractor Agreement. Community. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Find Out How & Apply . Want to become a Liveops agent? You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Also the hiring process is long and it's unpaid. Liveops exists to improve people's lives. LiveOps will not sell or share your information with third parties for marketing purposes. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Please update your browser to the latest version on or before July 31, 2020. We didnt just evolve the remote contact center model, we revolutionized it. Single Sign On. VirtualFlex is more than just a contact center model. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. The background/credit check requires a $45 processing fee paid directly to our vendor. Talent deserves opportunity. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Learn about Liveops Enterprise Solutions Click Here . When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. You can also manage cookies in your browser settings. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Conducting inbound/outbound customer service calls. Universal Login. Forgot password? Actual earnings may vary depending on client opportunity and support required. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? show about fbi agent and dimensional portal. LiveOps Inc. GM Regional Customer Care Operations, major utility. This means you can choose when, where, and how often to work! The fees paid cover services provided in the two weeks prior to the payment date, if submitted. My only issues with liveops is the pay amount and the delay in receiving my pay. View our background and credit check requirements here. Join the Liveops corporate team and help improve peoples lives. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. To accept cookies continue browsing as normal. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Improving Peoples Lives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Set your own schedule to work around your life. Independent Contractors are responsible for expenses and control their profit and loss. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. You are using an unsupported browser. We believe every voice matters. Liveops Job Board. Cons. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. . Agent Sign-In. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. I love the freedom element. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Developer Center. Pros. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. The agent community comes together . With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Organizations. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. There are no benefits, no vacation pay, no paid training. . We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Want to build your own integration and publish it to the Okta Integration Network catalog? Liveops energizes agents through rewards and recognition. Efficient. Earning potential. Login to track your existing support requests. Looks like you have Javascript turned off! Find Out How & Apply . Duo Security for MFA | Okta. Click here for technical info. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . HSA and PPO Options The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Either search term value. Create success for our clients by working cross-functionally to build strategies that maximize program results. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Click here for technical info. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Sign-On: Liveops Agent Services LLC Site. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Passwordless. We endeavor to do the right thing, every time. Login. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Agent Login. FLEXIBILITY AT SCALE. Thats what were there for. You can also manage cookies in your browser settings. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Its not easy to find a flexible team of experienced agents who understand your brand. This login is to access our Shiftboard online scheduling and people management system. Liveops regularly hosts well-attended, agent-focused events. Attack Protection. Or, sign in using: Login using Okta. We've been partnering with Liveops since 2010 for all our inbound needs. 1099 Independent Contractor offers no benefits, Paid by the minute. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Thank you for sharing your experience with everyone! With Liveops Nation behind you, the. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. I have children who are active in sports, so it allows me to be there when they need me. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. To accept cookies continue browsing as normal. Your customers deserve the best at every touchpoint. Get started on your new home business Flexibility. I trust them and look forward to a deeper partnership in the future. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Note from the editor: The author, Shelly Strom, is a longtime freelance . The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Here's everything you need to succeed with Okta. Find Out How & Apply . Support. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. To find out more, read our Privacy Policy and Cookie Policy. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. You can also manage cookies in your browser settings. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. This means you can choose when, where, and how often to work! Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Disability Plans, Learning Opportunities Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We use cookies to improve your experience on our website. Build a thriving work-at-home business providing remote customer service for top brands. Our developer community is here for you. Your connection to your customers/clients is the most important part of your job. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Sign an Independent Contractor Agreement. Knowledge Base. Forgot your password? We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. The workplace culture is amazing. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Post in the comments section of this video.Thank you for 2,360 subscribers! Money is amazing, but like every job there are flaws. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Okta Browser Plugin; Okta Agents. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Earning potential. option Add a new device appears in Duo Mobile settings. Creatively solving problems. Your customers deserve the best at every touchpoint. Your patients health is your top priority. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Groups can then be managed in Okta and changes are reflected in the application. Liveops. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. (sales@liveops.com) Press & Media. Your email address will not be published. We use cookies to improve your experience on our website. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The background/credit check requires a $45 processing fee paid directly to our vendor. Teams include: Client Results. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. irda online agent registration portal& 39, liveops agent portal and liveops nation com. Enjoy the freedom and flexibility of being your own boss. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. great training and continued support. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Tuition Reimbursement. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. We work in service of our Agents, Clients, and Employees. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. At WebCE, we are passionate about delivering exceptional professional development solutions. We are passionate about the agent experience, because we know agents have many choices in their careers. Hard to get in contact with managers for help. In healthcare, engagement and patient connection are paramount. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Read more. Okta updates a user's attributes in the app when the app is assigned. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Flexible. There is absolutely no paid training. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. The best agents arent looking for part-time. Sign an Independent Contractor Agreement. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. VirtualFlex solves for that. As of July 18, 2022, all certification courses are FREE. Virtual Agents | Blog. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. The world class support of Liveops and unparalleled access to world-renowned clients. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. transparency. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. This means you can choose when, where, and how often to work! Norms exist to be challenged. Message & data rates may apply. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Go Further; Marketplace. This app integration supports Single Sign-On. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Push existing Okta groups and their memberships to the application. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. To find out more, read our Privacy Policy and Cookie Policy. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Im also a nurse. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Log in. Login here. You may also receive performance-based pay or other incentives. Copyright 2023 Okta. About Liveops. option Add a new device appears in Duo Mobile settings. Log-in to the worlds easiest to use Learning Management System Copyright 2023 Liveops, Inc. All rights reserved. Without a doubt, they are the most organized company weve ever worked with. To accept cookies continue browsing as normal. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Flexibility. Liveops Okta. 7,827 Followers. See all features. Keep in mind, the more you service, the higher your earning potential! To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Innovate without compromise with Customer Identity Cloud. Their consistency, professionalism and customer service are unparalleled in the industry. This network has hard skills in your industry, and soft skills from life experience. Liveops brought a new level of professionalism to our needs. Support. Managing multiple systems, programs, and screens simultaneously. So how much can you earn? Documenting details of calls and customer interactions. Contact UsBecome an Agent. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. They want right-time. Our scalable platform lets agents define their availability. Compensation . Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Want to become a Liveops agent? This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Import the user attribute schema from the application and reflect it in the Okta app user profile. If you love helping improve peoples lives we want you to work with us. I love the flexibility. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. With VirtualFlex, theres no need to overstaff. Required fields are marked *. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. Add this integration to enable authentication and provisioning capabilities.