If you miss out on the job, we encourage you to keep looking and applying. Tell us about any adjustments you may need for the assessment process. If you did something as part of a team, be specific about your role. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. When preparing your application, there are some key things we need to know about you. Effective Candidate Evaluations. Our work is continually You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. You will be required to: complete all personal detail fields. Insights and analytics into the public sector workforce. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). listed by If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforce@health.nsw.gov.au opportunities for improvement Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. All rights reserved. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Have relevant examples and situations that you can draw on to respond to questions. Support business to develop process models, relevant documentation and training Because of this, recruitment agents have an important role in educating and reminding employers about their legal obligations. Copyright 2015 NSW Public Service Commission. You will be responsible for undertaking analysis on Applying for a position with NSW SES: All applications will need to be submitted . Search jobs. PDF Information for Applicants - Ministry of Health Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Your application. You then present this to assessors when you attend for interview. A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Search for a job - Careers - NSW Health Recruiting. Applying for a job - I work for NSW NSW Department of Education's Graduate Recruitment Program (GRP) at any time during your final two semesters of study. Department of Customer Service careers | NSW Government Make and enquiry or complaint to our office. The recruitment process is an important part of human resource management (HRM). It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. The purpose is to determine if you can do a technical part of a job. when we expect a large number of applications. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. You will also be invited to book into a virtual assessment centre. All our assessment processes involve at least one interview. Is this the next step in my career journey? DOCX Divisional Work Section Induction Checklist The following question is about the 'Commit to Customer Service' intermediate capability. Use the behavioural indicators to prompt you on customer service actions and responsibilities. $27.39ph. Legal directions made by the Commissioner to agencies from 2013 to now. Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. Candidates will not progress if they do not compare as well against other candidates. for a dynamic Process Improvement Coordinator to join the team. present your findings, in writing or verbally. Visit Website Visit Profile. calibrated against core values of passion, teamwork, and accountability to They measure stable behavioural tendencies and work style preferences. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". All rights reserved. present your findings, in writing or verbally. psychometric testing. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. a case study exercise where your group responds to a brief on a realistic business scenario. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Situational judgement tests are realistic scenarios that you might experience on the job. Permanent Firefighters - Fire and Rescue NSW Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Submit your application by the advertised closing date and time. We have varied roles in operations, service delivery, privacy, legal, administration, and risk, strategy and performance. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. The assessment will be conducted by the external provider Unified Healthcare Group (UHG). Easily navigate the range of options for filling roles using our guidance and decision tree. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Each subject area includes practical guidance, tools and examples to help improve the way you find, assess and select the best people. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. Biographies and information on our senior executives. For further assistance, read the application checklist or frequently asked questions. Our recruitment process - Applying for a job - Ministry of Health More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . Correctional Officer - Security & Intelligence, Southern NSW at $81475 base plus superannuation. All rights reserved. Biographies and information on our current board members. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement The NSW SES advertise positions on iWorkforNSW. As such, they may be at risk of unintentionally discriminating in the recruitment process. Employment and residential checks Fitness/Psych Medical 3. Copyright 2015 NSW Public Service Commission. Advise and create appealing advertising campaigns e.g. Sydney. uses specific examples of what youve done and what youve achieved. why you want to work in the NSW Public Service. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. The interview process is easily your biggest opportunity in the entire process to beat your competition. Do you have a passion for anything and everything to do with technology? Careers at Department of Customer Service. (BPM) to ensure effective governance and best practice processes and principles 4. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Other assessments vary depending on the job and what is being assessed. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. If this sounds appealing to you, we welcome your application! Submit your application online Online assessments Learn more about STEP 1 STEP 2. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. We may ask if you meet an essential requirement for the job. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. Tell us what you did to resolve it. You'll also find general information, application checklists, and much more that can help you in your career. Information on how to request adjustments to the application and assessment process if you need them. your reasons for applying - "Why did you apply for this role?". In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. JobListing - force.com Hiring employees - Fair Work Ombudsman Tell us about something you did to serve customers in that context. Designing the assessment process | NSW Public Service Commission Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. (BPM) to ensure effective governance and best practice processes and principles Please note the help desk operates during normal business hours only. Role:Process Improvement Give an example of a situation where you provided services that were customer-focused. They help us to learn about how you are likely to perform the job. become familiar with all aspects of the job. If this is the case, we will make this clear in the job advertisement. Competitors: Unknown. let them know you have progressed through the assessments. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. need you to develop and present your strategy (for example, for the design and implementation of the program). Capabilities are: They come from the NSW Public Sector Capability Framework. a case study exercise where your group responds to a brief on a realistic business scenario. I work for NSW hiring Recruitment Support Officer in Sydney, New South Role type: Full Time Ongoing. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. Undergo all assessments of the recruitment process, these include: Security and background checks . You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which Specify your job search criteria, then click "Search for Jobs". They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. Closing date: 13/03/2023 - 11:59 PM. Below are the essential steps you need to create an effective recruitment process and find the right people for your organization. You will be required to consent to a National Police Check as part of . Our vision is to be aconnected, trusted and caring part of NSW communities. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for Types of assessments All our assessment processes involve at least one interview. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. customer service on behalf of the NSW Government and Use full sentences, check your spelling and grammar, and stay within the word limit. This is where we ask all candidates the same set of questions. Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. A guide to support senior leaders with organisational strategy. I work for NSW hiring Recruitment Administrator in Sydney, New South These help us to find out a bit more about your past performance and confirm your suitability for the job. Copyright 2015 NSW Public Service Commission. when we expect a large number of applications. Use full sentences, check your spelling and grammar and stay within the word limit. Our merit principles put importance on fit for the role and agency. support@jobs.nsw.gov.au . Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. ensure our focus is always on the customer. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. For more information, please visit: http://bit.ly/HNEHealthSteppingUp. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. I was provided with the best pool of candidates I could have asked for. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. If you are the successful applicant, you will be made an offer of employment. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! In-tray exercises simulate administrative aspects of a role. processes to support business operation 7. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem.