Short and to the point and understandable in laymans terms. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. What Is Mercari And How To Use It For Scaling Your Business? A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Thank you! Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. Informative article, as always! In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Always use your credit credit card and not your debit card. This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. Mercari Local - sell your item locally. and have been 100% satisfied with every purchase. The button fell off as well . You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. I was scammed by a seller on Mercari. I brought a coach purse from Katherin Aucoin. This item was not damaged in shipping. Their shipping is HORRIBLE. Like that $20-$100 is really going to break you. Any issues or concerns are met with a canned response. 8+ Secret Tip How To Sell On Mercari Fastest - janbox.com Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. Mercari charges sellers a fee of about 13% to sell on their platform. I provided proof of my item authenticity also. They just want money from sells, they make too much to stop it. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. This thread is almost 4 years old, so if you have additional questions, please start a new thread. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? junio 16, 2022 . Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. The problem is, a confirmed delivery is considered sufficient proof an item was received. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. Your comment is confusing and unclear. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. or selling lottery tickets and pull tabs. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Press question mark to learn the rest of the keyboard shortcuts. Thats it for sellers!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'ecomsay_com-netboard-2','ezslot_23',141,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-2-0'); Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. Now, the seller has 3 days to ship the item to the buyer. I bought 2 computers on Mercari. Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). Moreover, you can also sell your unused items here. Thanks Erica (and Julie) for posting/sharing your experience. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. Use of them does not imply any affiliation with or endorsement by them. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. To make a long story short, mercari cancel my item. This one time I want to return this item. However, if you are found guilty, then you will need to say goodbye to the marketplace. I purchased 2 working computers, got one, it was dead. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. I have almost 1000 sales and a 5 star rating. But if youre looking around the house for things to sell and coming up empty, think again. No way! If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. I provided all the details to Mercari and they didn't further investigate the seller. They Lump together seller and buyer ratings to deceive you. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. counter drugs, Products, tools, or services specifically offered or intended to be used As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. I received synthetic hair today not worth more than $10. And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. Firearms and firearm parts; including airsoft and bb guns. Tip 1: Just jump in and try it! I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! It is not a safe platform for buying. etc., etc.. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. Then click on edit profile to make these changes. When you get a sale, the company will email you a printable shipping label. This also personally helps me build momentum when it comes to listing. Seller acted intentionally or not. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Of course, there are multiple shipping options and you have to choose whether you want to cover the shipping yourself, purchase a prepaid shipping label or have Mercari and your local UPS store take care of the entire process for you. MY REVIEWS WILL NOT BE KIND. I wish I had seen these reviews prior to ordering from this site. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). I understand that the resolution or answer given does not favor your end for now. Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. THAT is outrageous to buy something and NOT have the customer service to make it right. I can not do an offer nor accept one now. Wow! Only after you rate they release it. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. NO.. That is a yard sale handbag . Both seller and Mercari profit off corny scams. Buyer beware. I've not only contacted them through the app, but I've called them multiple times as well. That's what it is. No wonder eBay sellers hate people with PO BOX address. They take out the money before they rate the Seller and Mercari holds it. 131 of 1948). Furthermore, Mercari has over 20 million monthly active users. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. It's honestly a dying company. If they disagree with your return request they immediately close the transaction and you own it. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. I dont use it, its where they make money & theres much better discounted shipping. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Selling precious metals, including gold, silver, and platinum sold in For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. You can sell almost anything on Mercari! However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. Please know, how much I really enjoyed your class! I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. What happens if you sell replicas? Dont wait and get yourself into my situation. Smart Pricing will adjust the price based on market demand, but it will never go lower than your floor. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. Is Mercari Legit And How to Stay Safe From Scammers? - BrooksConkle.com if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? Thanks Benjamin for posting your experience on Mercari. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Pretty much the same thing. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Counterfeit Coins and Currency on Ebay, Mercari, Offer-up Etc. I sell supreme clothes on Mercari. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Otherwise, register and sign in. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Did not see the email right away. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Check out seller item for sale ), Items used for identity theft or scammers, Financial products (ex. 07-05-2014 such as: Ebooks, PDF files, user generated content (UGC) or items for online "mod chips" to break the encryption on game computers to allow the playing Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. And this particular seller STILL has not sent my items after four days! IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. can you sell replicas on mercari. The login page will open in a new tab. You cannot leave a negative review for a bad seller in that situation. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. It is important to know exactly what youre going to receive in your order box. Counterfeit goods or goods infringing on a third party's intellectual I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. My wife bought an outfit with holes in the leggings and reported it with all the required photos. Ive tried both Mercari Shipping and Ship on Your Own over the years. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Have you had bad experiences with either? Really? What you can sell on Mercari? Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. Ariz. Sheriff: 'You Have to Stop Saying The Border is Secure,' It 'Is There is basically no way to contact the compliance team and talk to them directly. That is a counterfeit bag. Having said that, we are unable to release funds until we can confirm delivery to the buyer Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. The seller kept asking me if I would like to cancel. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Does Mercari Sell Fake Products? - ProEarners Avoid sellers whose listings lack enough details about their items. I have personal experience with buying something not as described. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. Feel free to give it a try, but Ive found better luck selling on eBay with those items. Selling On Mercari: A Complete Guide | Hustle & Slow He didnt know how to use the rating function and submitted a wrong rating. They have some great deals on designer jeans & clothing. discretion). The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Thank you. Fire, flood, etc. The exact size, colors, prints, measurements, etc. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. the ones that favor the sellers are kinda don't have much buyer. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. Check out our blog on how to get started selling (hint: its simple).. One of the marketplaces that you may be looking at is Mercari. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. . They are the worst. Its not a good place to be a seller. Replica items are what are called "knockoffs". same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. No I replied I want my item. Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. deemed to be a violation of our Terms of Service regardless of whether the I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. call my bank, ask for them to help me in the situation. On the first, I never heard from the seller so I cancelled the transaction (4 days). They say it s being reviewed. 'In honor of imnotlegolas for starting this subreddit. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. Create an account to follow your favorite communities and start taking part in conversations. I just got burned on an item with a bad description because they would not approve the return. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. If Mercari determines that a listing is There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. Save yourself some real money and buy on eBay. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. Dont ever buy from this place buy from a legit marketplace! Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. can you sell fake bags on mercari - High imitation bags All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Mercari failed to protect the buyer despite what they claim. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. now returning it for no proper reason and they approved her request You can reach out to the customer support team if you feel that this warning message might be a mistake. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. I am filing small claims in my state of Wisconsin. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Use my situation as a lesson. I had the same exact issue. Prohibited Mercari Items - Items that will get you banned from Mercari. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. Sellers and scammers can exploit the policy. Never used Mecari but had two fraudulent items charged to my card. Also, what do you consider a proper reason? I went ahead and called my credit card company and they began a dispute process. Be as detailed and as honest as you can. Where in the article and comments do you see anything that would cause you to come to your conclusion? The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. Sorry, this post was deleted by the person who originally posted it. She sent me damaged goods and Mercari protected her. You WILL NEVER, NEVER get actual help. Add your suggestions on how the items can be used or reused. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Some of my items are STILL listed. Hey I'm Arslan, the guy behind Ecomsay. What this business is doing to its clients! Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. Dont buy from Mercari. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. I purchased a pair of boots on the Mercari site that were list mens size 9. Ended up buying one of my stolen necklaces from that seller. Im sorry if this is the case, we are always working hard to make the platform great for everyone. ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Seller wrote me an apology saying she missed the order! They are just into getting their share of the money from the sellers. The box was a Mustang puzzle box, but the puzzle inside was a kitten. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. I have given up trying to get back my money. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. This being the case, if the company noticed unusual activity on your account, it would suspend you. I am currently dealing with this issue. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. Once shipped, the seller confirms the shipment. Still waiting for an explanation of how my card was used. Payments are processed on the site, preventing fraud or scamming people through the site. @chaocathy1 A tracking number is required for all items. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). I think Im done with this site. Bunch of thieves that dont give a f*** about you once they get your money. With this method all you need to do is pack your item up, and bring it to the postal carrier. It was damaged when the seller listed it. I have several items I need to sell. Left three messages two emails. This is the last response from Mercari: with copyrighted characters, brand logos, etc. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Therefore, make sure that your listing details are completely accurate to avoid such incidents. Mercari provides labels for the shipping chosen by the buyer when your item sells.
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