I called them MULTIPLE TIMES and they had the nerve to tell me maybe I will have service in a year once towers are updated. The FTC recommends the consumers enroll in a credit monitoring service available on the commercial market in addition to placing a credit freeze and fraud alerts on their credit report. Two class action lawsuits were filed against the wireless carrier as customers seek compensation. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . Because this is just half of whats I have been going through the last 5 years. T-Mobile confirms 5.3 million more customers had their information stolen in a data breach. drug injury lawsuits and product liability lawsuits. So, customer service guy told me that I need to upgrade to a new phone, because this 4G is NOT going to work no more. We have been T-Mobile customers since 2018. Moreno argues the arbitration provisions are substantively unconscionable.. New Castle, PA 16107 I want to join the class action lawsuit please tell me how? One day I was dialing out on the phone and I could hear the other phone ringing. Chicago, IL 60602 Certain states give citizens up to $1000 for helping to enforce their data breachlaws. Unfortunately, T-Mobile did not provide direct notice to all former customers who were affected and instead elected to use substitute notice by posting a webpage with the message assume you are affected. If you are a former T-Mobile customer who did not receive notice, our law firm may be able to conduct an independent investigation for you to confirm if you were affected. Thank you. I havent canceled because Ive been with TMobile so long but tired of the shity service. T mobile is not the only one doing this. What. Please add me. While there are no guarantees, it is possible that those who sign up for the mass arbitration could potentially be entitled to hundreds of dollars. They admit it is due to the tower changes after 4 calls say our phones are too old. I was forced to upgrade to a new phone and a new contract. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security numbers had. Customer service is uncoporative at this time. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. Jose Moreno, et al. Aaron Blumenthal represents consumers, employees, and whistleblowers in class action and other complex litigation. Pittsburgh, PA 15222 This is not the first time T-Mobile has failed to protect its customers data. He has represented data breach victims in some of the largest and most influential privacy cases. Areas that were decent now have ZERO service. Tech websites noted the inoperability of Sprints 5G-enabled devices, including the OnePlus 7 5G, on the network, the lawsuit states. 2:22-cv-00843 in the U.S. District Court Western District of Washington. Why: Vash alleges T-Mobile failed to properly secure and protect his and other class members' private information from a recent data breach. Box 7635 They did the same thing to me. P (626) 550-1250, Disclaimer|Privacy Policy | 2013-2023 All Rights| 1 (800) 467-5241. T-Mobile customers could now be at risk of identity theft and fraud for many years to come, and legal action could help compensate people for the cost of these additional damages. On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. The shutdown of Sprints 5G network left approximately 75,000 sold 5G phones without the ability to receive a 5G signal. Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. that reports on class action lawsuits, class action settlements, Now Im paying for a $900 5G capable phone that SUCKS! My service has gone to almost nothing. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. ","acceptedAnswer":{"@type":"Answer","text":" information here is for reference only. With or without speaker Found out T-mobile is controlling the phone on there in. Suite 1240 I am not a lawyer, but in general you cant sue someone for a data breach. Since the merge with sprint and t mobile my service is horrible. They wont help us! I couldnt believe the Sprint system was no longer going to work and everyone on it had to get a new phone. This is how bad my situation is. I finally switched over to Verizon, and for 3 months T-Mobil charged my card and refuse to return money! We are both retired and have no guarantee of a signal in case of emergency. Id rather go back to communicating via Pigeon Carrier if T-mobile is the only cell phone communication option for me. In my city we cannot get 5G due to being in a valley. I was talked into upgrading devices and trading in devices that were paid off. P (412) 322-9243 If youre like a lot of T-Mobile customers youre in a contract and cant just change wireless companies. Now heres the 7th month and they decide the promotional prices will not be applied. In contrast, most people will get less than $100 from the class action settlement. But dont give upyou do have options available. I cant say enough good about this company! My file and personal info was breached Tucson sz, My file and personal info was breached Tucson az add me. 2023 FairShake. More information on the settlement can be found here. Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. My answer was why should I pay a bill for no service? Well ask for 15% commission out of your settlement from your T-Mobile legal action when you receive it, subject to our 100% satisfaction guarantee. Add me please, my phone is not giving me connection. Boost mobile has done this as well. Literally called a liar. The T-Mobile class action lawsuit is Jose Moreno, et al. A class action settlement has been proposed in a case against T-Mobile US, Inc. and T-Mobile USA, Inc. relating to a data breach that T-Mobile announced on August 16, 2021. I was not informed about the pending change when I bought this phone. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. Tower has work other for over 2 years now. Not only has no one been getting 5G, I cannot get any service through Sprint. Add me. Top Class Actions does not handle claims and cannot provide you with information about the status of any class action settlement claim. Start your claim now! Actions does not process claims and we cannot advise you on the You are signing up to take part in whats known in the legal world as mass arbitration. Mass arbitration occurs when hundreds or thousands of consumers bring individual arbitration claims against the same company, at the same time and over the same issue. And I seem I not getting threw this hung up. But maybe the service you actually received was something quite different. All of the photographs on this page are of models, not clients. T-Mobile first of all is terrible service people are pompous and arrogant and are uneducated and dont even know how to help you. My service has declined steadily since the merger, today I have zero service, t mobile claims nothing is wrong. Let us know in the comments. 310-740-3401, Please add me. Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Submitting your claim is free and easy. I want out without the tremendous fee that comes with early termination, Add me please tmobile has ruined my roomates and myselfs trust or belief in any Honest phone carries. The seller is privately offering the rest of the breached information. Meanwhile, T-Mobile is being sued by a Florida man who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. Add me plus they sold me 3 Galaxy watch 4 LTE that wont work on their networks before the merger. Now, Im fed up I wasnt aware of a these changes as Im a busy Mom of 3 littles & I too have a 4G phone Samsung A21 w/virtually no coverage in areas where I go hiking & paddling & may need emergency help that many others have a signal. But would that work? I have 5 lines and its all the same. Not only do I not get any downloads in time I have buffering with all my videos all the time and I cant text without duplicate text coming in and my voice text is completely inaccurate because of this redundancy with this 5G. Plus it was on all tech websites. It was difficult because we where long time customers and where under the assumption it should get better wish we werent forced to change. Sign up for notifications from Insider! By clicking Sign up, you agree to receive marketing emails from Insider The arbitrators decision is final, and if you win this legal proceeding against T-Mobile, they will be forced to comply with the arbitrators decision or face legal consequences. Not getting texts or calls right !!! According to the lawsuit Espanoza v. T-Mobile USA Inc., the plaintiffs and the class action members contend their identities are at risk because of neglect on the part of T-Mobile. So if I get hurt again and I cant dial 911. I had to give up a very good phone and buy a new one. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. A list of open investigations and It is nerve wracking. My wife and I were told to switch to 5G for better reception but it was necessary to change our phone numbers. Long story short had to call every month to have my bill corrected. Did not have any problem with network. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. FCC probably know my name by looking at my e- mail I have contacted them so many times. Help. I wish to join this class action suit, I had to upgrade three phone because they were not 5G. No money was not going to be in the until 3 that when it got crazy. Add me too please ! T-Mobile customer service promised you everything when you signed up. Certain features do not work and internet access is not always available using 5G service although I live extremely close to 5g towers?? Moreno is looking to represent anyone in the United States who owned or leased an affected device. Mass arbitration is different than traditional litigation, which involves filing a formal lawsuit with the court and potentially going to trial. My experience merging from Sprint to T-mobile has been an absolute nightmare. My daughter and I have a shared phone plan we started off with sprint.Sprint never told us that they were bought out by tmobil. I have a 4G, TCL 20 cellphone and the service is horrible, to non-existent. The T-Mobile class action lawsuit argues that more than 50 million customers' confidential proprietary information (CPI) and customer proprietary network information (CPNI) was disclosed to third parties without their consent. Other information compromised in the attack includes: The disclosure of this sensitive information puts T-Mobile customers at substantial risk of identity theft and devastating financial fraud. I totally agree with this. New cases and investigations, settlement deadlines, and news straight to your inbox. News of a massive data breach began to make waves on Sunday, August 15, when Vice.com reported that hackers posted on an underground forum claiming to have data of millions of individuals for sale. For former customers, other carriers also have similar account takeover protection services available. People need to know someone is out there to help! Ive had TMobile for a few years now and switched to 5g when it came out, they told me the area I lived had 5g but then when I got my 5g phone there was pretty much no 5g at all. PLEASE add me to the class action . I was told I needed to upgrade my phone to receive service. Selling 5G data plans, in particular, with a limited shelf life and devices unable to connect to existing 5G and other networks is a fraud on consumers, he says. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. No compensation other than them to say to return them and start a new lease even though I made all the payments already. I am paying for a phone that wont let me text, it says no network Retry. If you are a T-Mobile customer, or have applied for service with T-Mobile in the past, your data may have been compromised in an August 2021 data breach. So I was hack before. Why????. almost 50 million former, current and prospective customers. I have been with sketchy service since March 2022 and without service at my home since June, I inherited TMobile by way of Sprint. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. Defendant has been unwilling to acknowledge the Defect, much less remedy it, and Plaintiff hereby seeks to correct that injustice.. All of arbitration claims made through FairShake are administered by the the American Arbitration Association (AAA). They continue to charge $90 per mth. Privacy Policy | The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. Top Class Actions is a legal news source Im paying for phone numbers with no service basically and Im tired of it. Always dropping calls or no service/network in certain places mainly my house or yard. Store said theyve been dealing with it almost a year? T-Mobile says the plans don't have hidden fees, but there's an early termination catch the company isn't being forthright about, according to the lawsuit. WHAT IS CONSUMER ARBITRATION? Verizon has always been amazing until the merging. The attorneys handling the mass arbitration will only get paid if they recover money on your behalf, and their payment will come as a percentage of your award. I work from my phone and absolutely cannot function without a working connection. Add meto the list! Most recently, in December 2020, which affected 200,00 customers and disclosed phone numbersamong other information. Terms and Conditions. Should have never been sold this package. On July 2, 2020, T-Mobile shut down Sprints 5G network. I have had T-mobile for more than 10 years. You could increase your chances of not only getting your problem fixed, but a possible monetary settlement. You can choose to initiate the arbitration process completely on your own. may have had the same 5g problem. r/NWIDA: The National Wireless Independent Dealer Association. have been with T mobile for 7 years. Please add me. The fine print of T-Mobiles contract wont allow class action lawsuits against T-Mobile. This button displays the currently selected search type. I am a T Mobile customer some errors have been happening to my phone service, I have been running off of someone elses Hotspot because I dont have internet ever since they did whatever it is that they did and Im still paying for my service for 3 devices. It sits on a table. Those affected have. In nearly all cases, the contract you signed likely has a clause for arbitration, or binding arbitration. This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. Published July 25, 2022 Updated on July 25, 2022 at 6:12 pm. However, on Jan. 25, U.S. District Judge John H. Chun granted T-Mobiles motion to compel arbitration, stating Moreno had clearly agreed to four arbitration provisions when he became a customer. You should not send private, time-sensitive, or privileged information via this website. Add me please. Definitely ADD ME! They are really a light for us in a very hard time. status of any class action settlement claim. Please add me. This field is for validation purposes and should be left unchanged. Please add me I have horrible service for months now. Its a paperweight. Loved Sprint great customer service and always solved our problems! I have the text message on that one. I thought I was going nuts. Impacted devices included the Samsung Galaxy S10 5G, LG V50 ThinQ 5G, HTC 5G Hub, OnePlus 7 Pro 5G and various tablets, security systems and other devices. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Im NOT happy and will be switching companies. Only had plan for 3 days and it didnt work. I had Sprint for a few years before T-Mobile took over, Please add me !! I am so frustrated with Sprint/Tmobile after this merger and the new service switch. I will not recieve messages all day then about 10pm I get 20 of th! That means that we represent each individual in their own proceeding, and we can seek to resolve their claim individually. Gender Discrimination against Transgender and Nonbinary People. During the years 2008 to 2021, Top Class Actions LLC is a law firm that specializes in class actions. You will file your case yourself, may be able to represent yourself. So they want to offer me a Wi-Fi hotspot that I can pay extra for and then they say the booster will work better. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service. And why is it not in the sytem? Ive been a T-mobile customer for nearly 10 yrs. T-Mobile Data Breach Class Action Lawsuit Overview: Who: Stephen J.Vash filed a class action lawsuit against T-Mobile on behalf of himself and about 100 million of the company's customers. Add me. With none in my home or job, Im in the middle of the city and have internet go out all the time. Service absolutely is beyond awful and ive been in the store over 20 times, bought a new phone even though mine was just 1 year old. Im a metro psc by the mobile user for over 4 years and my phone is always messing up and no signal or internet I was about to change phone service but its been a business number for years and the data is always running out or slow and download random updates for no reason. Under the settlement, T-Mobile has agreed to pay an amount equal to about $4.60 per person affected by the data breach. So I hurry up and play store google it was proving fact I was getting hack my wireless cricket was noice. I got a message stating that it was 2 many devices connected. T-Mobile is a joke no good service either and higher prices. Xeljanz. F (619) 756-6991, 111 W. Washington Street Switched devices and still had issues. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. When you tried to get help to resolve your issues, maybe you were transferred around to multiple customer service representatives, put on hold for long periods of time, or just told you couldnt be helped. That makes this class action settlement the second largest data breach related class action settlement after Equifax's 2017 data breach settlement, which is accepting claims in an extended claim filings period through December 2024. I would like to be added to this class action lawsuit. expected to be mailed out. Was being forced to pay for a new phone that would be 5G capable. In the process they make you have to purchase a new device to keep the service. Mine goes only to 4 g. Add me please and thank you. v. T-Mobile USA Inc., Case No. I told you this I filled out Start A Class Action Lawsuit back in 2021 and never heard back from anyone. I signed up for PC for people they go through T-Mobile Sprint had it first when they switched we could not get service me and my daughter-in-law when it was Sprint we had excellent service now our phones dont work our TVs dont work I want involved in this lawsuit. Legal information is not the same as legal advice, which is the application of the law to a particular situation. After 5G No service in my area. Former customers should also change their PIN if they used the same or similar PIN as their T-Mobile account. Plus they said they would send a boost to get service near my home. An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. Ive been a Sprint customer since 1985. Maybe its cause I did not know all of them big words to use to get a lawyer to notice Mt Start A Class Action Lawsuit. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. lawsuits can be viewedhere. I am not a lawyer and cannot answer this question."}}]}. I contacted T-Mobile regarding this same issue as well as the FCC regrading 5G network and no service. Where: T-Mobile and Verizon are used by consumers nationwide. I have written the president several times with zero results. Tmobile says that there is a grace period but all lies. I have a Note 5, 8,and 9. You must contact the This website is not intended for people of the European Union to read or use. I have had Tmobile for years and lately it has been terrible. It appears the problem gets worse, with each update. Please add me. In some cases, the company may choose to agree to a quick settlement rather than arbitrate the large number of claims and pay the costly upfront fees that come along with doing so. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. I was using T-mobile internet with out Wi-Fi. Horrible service since t-mobile took over. Top Class Actions is neither a law practice, a lawyer referral service, or a legal services package with pre-paid legal services. Cut off both phones. Please add me. I took my card off. The following day, T-Mobile officially announced that it suffered a cyberattack. I even had a T-mobile printout that showed the $200 credit amount that should have been added to my account but upon calling T-mobile customer service they would not acknowledge or accept what was on there letterhead form one of their stores. On the 15 it pop up $95, due. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Was not recompence for security breach. having problems issues and everything else theyre being barred it and they cant talk to just one person at a time. So then I paid like a couple hundred dollars to have them shut my TMobile Account so I could switch over to a different service provider which much cheaper and better but despite the coverage on it to save money and to keep my money back into my pockets. If you qualify, Top Class Actions lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. I cant on my other phone cricket wireless and . Other one was wrong. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. Please add me I have had this happen with T-Mobile just recently, Your email address will not be published. That you could make it resolved in a few days is wonderful. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. Add me to this lawsuit as well. Also, missed many calls and texts after being sent T-mobile Sim cards for our phones. A man has been forced into arbitration with T-Mobile after alleging the company launched a 5G network without telling customers it planned to shut down older networks and didnt address network incompatibilities for certain phones.
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